Found more than one RibbonDiff entity

Rajeev Pentyala - Microsoft Power Platform

Other day when I was trying to edit my ‘Account’ entity ribbon using ‘Ribbon Work Bench’ tool, I was getting ‘Found more than one RibbonDiff entity’error at the time of publishing customization’s.

Refer the KB Article

Reason –

• One of the reason could be, In <RibbonDiffXml>  there might be more than one  element with same ‘Id’.
• In my case, I had two <HideCustomAction> node with same ‘HideActionId’

Fix

To fix the issue I followed below steps

• Create a solution with the affected entity and export
• Extract the folder, open the “customizations.xml”
• Go to <RibbonDiffXml> and check if any of the XML elements with same Id’s
• Delete or Rename the duplicate XML elements
• Save, Re-import and Publish the solution

Note –

If by following the above steps in ‘Fix’ does not solve the problem, try these steps

• Take a backup of “customizations.xml” file
• Now open the original ‘customizations.xml’ and clear…

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