One of my college recently had a requirement to import few records into CRM with back dated values. Isn’t it a simple task? Just map/set the back dated value for ‘overriddencreatedon’ field while create/import of records. But has anyone checked what happens to the value for ‘createdon’ field?
All views and fields in CRM displays ‘createdon’ field and not ‘overriddencreatedon’. Thus, wherever we set value for ‘overriddencreatedon’, the value is set to ‘createdon’ field and the actual date/time when the record is created into CRM is set to ‘overriddencreatedon’.
E.g.: I’m creating a record on 2015-06-16 11:45:23.000 UTC into CRM with value for overriddencreatedon set to 2015-06-16 11:44:39.000 UTC. Upon completion, if you query the database you will see that the value what I set to overriddencreatedon is set to ‘createdon’ and the value for ‘overriddencreatedon’ is replaced with actual date/time when the record was created.
Update request at 2015-06-16 11:45:23.000 UTC:
Createdon = null
overriddencreatedon = 2015-06-16 11:44:39.000 UTC
Createdon = 2015-06-16 11:44:39.000 UTC
Overriddencreatedon = 2015-06-16 11:45:23.000 UTC
Note: Setting ‘overriddencreatedon’ on update of record is not supported.