Troubleshooting the ‘NotFound’ message for Ribbon Workbench in CRM 2015

We came through this ‘NotFound’ message while running Ribbon Workbench in CRM 2015 UPDATE outside solution. Upon bit research found below article which explains this.

There is an issue with Dynamics CRM 2015 where if you open the Ribbon Workbench from the solutions area button and you are using the Server’s default organization it will give the ‘Not Found’ error. In this case you will need to open the Ribbon Workbench by double clicking on the Ribbon Workbench managed solution from the solutions list.

If your CRM server rejects your ribbon customizations, you will likely receive the ‘NotFound’ error message. Although the server does provide an exception message that is more helpful, the Ribbon Workbench cannot read the message due to technical limitations of supporting users inside a VMWare virtual machine environment.

To see the actual error message, you have two choices:

  1. Use Internet Explorer 9’s F12 Trace
  2. Use Fiddler

For more information, check the original post at above link.


2 thoughts on “Troubleshooting the ‘NotFound’ message for Ribbon Workbench in CRM 2015

  1. Scott Durow (@ScottDurow) April 16, 2015 / 7:10 pm

    Thanks for the article – it seems that the issue with not being able to open the RWB from the button is fixed in CRM2015 Update 0.1


    Liked by 1 person

    • Mandar Joshi April 16, 2015 / 11:04 pm

      Thanks for the information and off-course the GREAT tool Scott.


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