Microsoft Dynamics CRM comes with several tools to help you manage data. One of these is the auditing feature, which allows you to track changes made to data in Dynamics CRM. It also tracks each time a user logs into your CRM system. If auditing is enabled, CRM automatically creates logs for the changes that are tracked. By default, auditing is not turned on.
- Analyze the history of a particular record.
- View a summary of everything that changed.
- Track when a user accessed CRM.
1. In the Navigation Pane, click Settings. Then under System, click Auditing.
2. In the Audit area, click Global Audit Settings.
3. To start tracking user access details, in the System Settings dialog box, click the Auditing tab. Then, select the Audit user access check box.
4. To view the summery report, go to Settings, Auditing and click on Audit Summary View.